The initial connection between the application and EVP Systems servers timed out—the connection wasn’t rejected, but the data never made it to our data center, or the response never made it back.
This is likely the result of a firewall on your network, preventing outbound data from being sent. Please see the section of our Installation Tutorial about firewalls and proxies. You may also want to talk to your IT Department about how the software or your network can be best configured to allow the connection.